Huawei Digital Power Technologies Co. Ltd (collectively, "Huawei Digital Power", "we", "us", and "our") respect your privacy. Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy applies to Huawei websites, products, and services that display or provide links to this Policy.

This Policy describes how Huawei processes your personal data, but it may not address all possible data processing scenarios. Huawei may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

We developed this policy to help you understand:

1. How we collect and use your personal data

2. How we use cookies and similar technologies

3. How we disclose your personal data

4. How to access or revise your personal data

5. How we protect and retain your personal data

6. How your personal data is transferred worldwide

7. Third-party providers and their services

8. How this policy is updated

9. How to contact us

Please note that this website is not intended for use by individuals under the age of 18. If you are aged under 18, you may use the website only with the consent of a parent or guardian to the use and the relevant terms thereof.

Unless otherwise stated in this Notice, you will no longer be able to enjoy the relevant service(s) you have requested from us if you refuse the collection and/or the processing of your personal data that we require for the performance of a contract or compliance with a legal obligation.

1. How we collect and use your personal data

1.1 'Personal data' means any information relating to an identified or identifiable natural person (‘data subject’). In order to provide you with requested services on our digital power community platform, such as the community functions, such as Account registration, online/offline event registration, online training and exams, bind the installer to the FusionSolar certificate, installer map viewing, and membership and reward management, and to fulfil our contractual obligations, we will collect and use your personal data as follows:

Huawei Uniportal Account Information: Uniportal ID, Name, Country, Phone number, Email address.

- Please note that, in order to provide you with requested services and fulfil our contractual obligations to you, we process your Huawei Uniportal Account Information to allow you to login to the website. Your Huawei Uniportal Account Information is shared with us by Huawei Digital Power Technologies Co. Ltd.

Contact Information: Name, Email address, Company name, Company address, Position, City, Country/Region, Post code, Phone number.

FusionSolar Account Information: Account number, Certificate number, SN.

Membership Information: Member rights, Member points.

1.2 We will contact you after obtaining your consent: sending you marketing information about our products and services that may interest you; inviting you to participate in Huawei activities (including promotional activities，member activities), market surveys, or satisfaction surveys, etc. If you do not want to receive these types of information, you can opt out at any time.

1.3 Non-identifying data refers to data that cannot be used to identify an individual. For example, Huawei collects aggregated statistics, such as website visits. Huawei collects such data to understand how users use their websites, products, and services. In this way, Huawei can improve its services to better meet customer needs, and Huawei may, at its sole discretion, collect, use, process, transfer or disclose non-identifiable data for other purposes. We do our best to segregate your personal and non-identifying data and use them separately. However, if personal data is mixed with non-identifying data, it is still considered as personal data.

2. How we use cookies and similar technologies

To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you use, and enable websites to store data such as your preferences or items in your shopping cart.

Like many other websites or Internet service providers, Huawei Digital Power uses cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again.

Huawei Digital Power will not use cookies for any purposes not stated in this policy. For further details on our use of cookies, please see our Cookies Notice.You can manage or delete cookies based on your own preferences. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website. Find out how to manage cookie settings for your browser here:
Internet Explorer
Google Chrome
Mozilla Firefox
Safari
Opera

3. How we disclose or share your personal data

We will share your personal data in the following cases:

Sharing with your consent: After obtaining your consent, we will share your authorized personal data with third parties designated by you.

Sharing under statutory circumstances: We may share your personal data in accordance with laws/regulations, litigation resolution requirements, or legal requirements of administrative and judicial authorities.

Sharing with our affiliates: Your data may be shared with our affiliates. We will share your data with our affiliates only for specific, definite, and legitimate purposes. We will only share data necessary for providing services. For example, in order to avoid repeated registration of HUAWEI IDs, we need to verify the global uniqueness of the account to be registered.

Sharing with business partners: To ensure the quality of services provided to you, we may share your contact information with our third-party partners (e.g. Logistic company). However, we will only share your personal data for legitimate, appropriate, necessary, specific, and definite purposes.

We will disclose your personal data in the following cases:

After obtaining your consent.

On legal or reasonable grounds: We may disclose your information when required by laws, legal procedures, litigation, or public and government authorities.

4. How to access or revise your personal data

You should ensure that all personal data you submitted is accurate. We do our best to maintain the accuracy and completeness of personal data and keep it up to date.

You (i) have the right to access specific personal data we hold about you, (ii) require us to update or correct inaccuracies in that data, (iii) deny or restrict our use of your personal data, and (iv) request that we delete your personal data from our database. If you want to exercise your rights, please click here to contact us. For security purposes, you may need to provide a written request. We may refuse to process requests if we have reasonable grounds to believe that they are deceptive, impracticable or compromise the privacy of others.

When Huawei processes your personal data based on your consent, you have the right to withdraw your consent at any time. (You can go to the Personal Account - Privacy Policy page and click "Reject"). However, withdrawal of consent does not affect the legality and validity of our processing of your personal data based on your consent before withdrawal, nor does it affect our processing of your personal data based on other appropriate and legitimate basis.

If you believe that our processing of your personal information does not comply with applicable data protection laws, you can contact a statutory data protection authority. You can obtain the contact information of the EU data protection authority at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

5. How we protect and retain your personal data:

The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection. Huawei is committed to protecting your personal data; however, please note that no security measure is perfect.

We will not retain your personal data longer than is necessary to provide you with our goods and services and to fulfil the purposes as set out in This Notice，unless the extension of the retention period is required or permitted by law. Data retention periods may vary by scenario, product, and service. Huawei determines the data retention period based on the following criteria:

Based on business needs, such as providing products and services, maintaining corresponding transaction and business records, maintaining and improving the performance and quality of products and services, and ensuring the security of systems, products, and services, or handle user queries or complaints and locate problems.

Based on user’s consent to extend the data retention period.

Based on laws, contracts, and other equivalent clauses，which have special requirements for data retention. We will retain your registration information for five years after you last logged in to your account. You can opt out of your account. After you deregister your account, we will stop providing products and services based on the account and delete your personal data without special legal requirements.

We will retain your registration information for five years after you last logged in to your account. Or we will automatically delete your personal data if you don’t log in for five years or more. You can opt out of your account. After you deregister your account, we will stop providing products and services based on the account and delete your personal data without special legal requirements.

6. How your personal data is transferred worldwide

We adopt the global distributed deployment solution to ensure that your personal data on Huawei Smart PV Community website does not involve cross-border transfer and is processed in accordance with this Policy and applicable laws. Personal data collected and processed for our operation in the EU will be stored in the EU. Personal data collected and processed for our operation in the People's Republic of China will be stored in the People's Republic of China.

7. Third-party providers and their services

To ensure a good user experience, you may receive content or web links provided by third parties other than Huawei and its partners (hereinafter referred to as "third parties"). Huawei has no control over such third parties, but you can choose whether to access links, content, products, or services provided by third parties. Huawei can provide the list of third parties, data usage purposes, and storage duration at any time. However, Huawei has no control over the privacy and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such third parties, please read their privacy policies carefully.

8. Updates to this Notice

We may update this Notice, and we will let you know about any material changes that significantly affect how your personal data are processed, by posting an update notice on this website.

The most current version of this Notice is available here. You can learn when this Notice was last updated by checking the “effective date” at the top of this page.

9. How to contact us:

If you have any privacy complaints or issues, and want to contact Huawei Data Protection Officer (DPO), please click here.

Last updated: August 2023.